QA Process Lead: AI-Driven Process Improvement

Capital One (Europe) plc is seeking a Quality Assurance Process Lead in Nottingham to manage the QA framework and lead a team of process managers. The role involves overseeing quality checks, driving performance management, and ensuring strategic alignment with business goals. Ideal candidates will have strong analytical skills, attention to detail, and preferable experience with LEAN or Six Sigma methodologies. This position offers an opportunity to significantly impact customer outcomes within a diverse work environment.