QA Engineer

About Engineered Arts

Since 2004, Engineered Arts has been at the forefront of robotics, creating lifelike social humanoids that have captivated audiences worldwide. Our vision is to revolutionize the human experience through embodied AI, loved and trusted in every home.

Role Outline

Engineered Arts is looking for a QA tester to join our Software Quality team. You'll be challenged with developing and supporting our deployment and testing processes for all the robots. The focus will be on improving and maintaining the high quality of our uniquely amazing humanoid robots through designing and implementing tests, debugging and QA metrics. Hardware is at the centre of everything we do and this role will involve the support of hardware monitoring and issue detection. Our internal motto is "Be Wow". Our robots are wow and we bake wow into everything we do. We need your help to make sure the quality of our software is wow too!

Main Responsibilities

• Test design & execution
• Automation & CI/CD
• Field support & monitoring
• Reporting, documentation & triage
• Collaboration & process improvement
• Quality metrics & continuous improvement

Challenges

• Verifying the quality and functionality of small-batch, sometimes one-of-a-kind robots before shipping, as well as looking after our "house robots"
• Identifying the root cause of issues accurately enough to hand off to the correct team quickly and efficiently in tight timelines
• Identifying and triaging sometimes subjective issues
• Balancing test and QA effort across these disciplines for all products, constantly re-evaluating where effort can be spent for the biggest "bang-for-buck" improvement in robot consistency, reliability, customer enjoyment, and our support burden
• Dealing with intermittent/flaky tests, expect time invested in making tests reliable and building good diagnostics.
• Working with a cross-functional, cross location team
• Designing and implementing automated testing systems for complex full-stack codebases that integrate commonly unpredictable systems, such as Large Language Models and physical machines
• Keeping the quality of released code as high as possible
• Minimize unexpected downtime for customers due to any preventable problem
• Make amazing robots even more amazing

Qualifications, Knowledge, Key Skills and Experience Essential

• 2+ years of experience in software testing
• Use of Ubuntu or other Linux-based operating system
• Working with Python
• Experience with TypeScript and testing web UIs
• Experience working with git and CI/CD to maintain code quality and effective release management
• Diligent and organised working style, with clear communication of issues found
• Interest in conversational experiences driven by robots and large language models
• Experience with writing useful and efficient automated tests for software

Desirable

• Experience in a robotics or hardware-centric setting
• Experience in testing agentic AI solutions
• Experience with using Playwright
• Strong understanding of test automation tools and methodologies

Useful

• Understanding of low-level / embedded systems
• Agile methodologies
• Experience with continuous deployment in cloud systems (particularly terraform)
• Experience with testing distributed systems relying on third-party services