Public Sector Support Operations Lead

Posted 6 hours 47 minutes ago by B Capital

Permanent
Full Time
Other
London, United Kingdom
Job Description
B Capital is seeking a Support Analyst in Greater London, England. This junior role focuses on support operations, case governance, and data quality across various systems. The ideal candidate will have 1-3 years of experience, strong skills in Microsoft Excel, and proficiency with ServiceNow or similar ticketing systems. Responsibilities include managing inbound support tickets, ensuring compliance, and maintaining operational reports. Salary ranges from $100,000 to $140,000 USD. On-call responsibilities are included.