Public Sector CX Officer - Multichannel Support (12-Week Role)

Schools' Choice is looking for a Customer Experience Officer to join their busy Contact Centre in Stowmarket. The role involves providing exceptional customer service via various channels, including phone, email, and social media. You'll help resolve customer queries with accuracy and professionalism.

This position requires excellent communication skills, strong IT literacy, and a customer-focused attitude. Full training is provided for those without call centre experience. The role is office-based with a pay of £13.05 per hour for 37 hours each week.