Public Sector Content Designer - Discovery & Accessible UX

Hanover Digital Limited is seeking an experienced Content Designer to shape accessible, user-centred content for complex digital services within a major public sector transformation programme. You will join a multidisciplinary Agile Scrum team, supporting a discovery phase focused on understanding user needs and improving the overall service experience.

You will analyse user journeys, identify content gaps, and collaborate with researchers, service designers and engineers to apply plain English