Property Relationship Manager Worthing, West Sussex

Join Charters, part of Lomond Group, where local expertise, strong relationships and great customer service come first.With 26 branches and 370+ people, Charters combines local knowledge with the strength of Lomond Group.

We're excited to offer you the opportunity to join our Property Management team as a Property Relationship Manager in our Worthing office. Joining an established team you'll be the go-to person for landlords and tenants, managing your portfolio from maintenance and inspections through to compliance and tenancy matters. This is a full time position paying an OTE up to £29,500.

Let's talk about the role

• Manage your property portfolio, keeping records accurate and up to date
• Build strong relationships with landlords, tenants and contractors
• Coordinate repairs and maintenance, ensuring work is completed to a high standard
• Keep properties legally compliant and safety standards on track
• Arrange and attend inspections and follow up actions promptly
• Handle tenant queries and complaints professionally
• Manage tenancy notices accurately and within required timescales
• Prioritise competing issues and keep everyone informed

What You'll Bring

• Previous experience in property environment would be advantageous
• Background delivering exceptional Customer Service with a customer-focused approach
• Full UK driving licence and access to your own vehicle
• Strong communication and problem-solving skills
• Excellent organisation and attention to detail
• Confidence managing conversations and expectations
• The ability to juggle priorities and meet deadlines
• An interest in property and a willingness to keep developing your knowledge

What's In It For You?

• Competitive salary + uncapped commission opportunities
• 28 days holiday
• Contributory pension scheme
• Wellbeing support and Employee Assistance Programme
• Enhanced family-friendly leave
• Opportunity for fully funded professional qualifications

We're proud to be an inclusive employer and welcome applications from people of all backgrounds, abilities and perspectives.

• Location Worthing, West Sussex, BN11 1BE

Founded in 2008, Charters has built a solid reputation for delivering outstanding customer service and offering honest, reliable advice.

Start strong with real experience, hands-on support and opportunities to grow from day one.

Early careers

Build strong foundations with hands-on learning and real opportunities to shape your future.

Step into a role where you can lead with confidence, backed by training, trust and a clear path forward.