Property Manager
Posted 6 hours 17 minutes ago by Lumesse
Connells, part of Connells Group, is looking for a highly motivated Property Manager to join our Property Management team within the Lettings department in Aylesbury. This is a branch-based role where you will provide property management and tenancy support to the branch, working closely with landlords, tenants and internal teams to deliver a high standard of service.
This opportunity is ideal for someone with strong customer service and organisational skills who enjoys working in a fast-paced environment and supporting all aspects of property management at branch level.
What We Offer:- Competitive basic salary
- Full training and development
- Clear career progression opportunities
- Company pension scheme
- A fast-paced, supportive working environment
As Property Manager, you will act as the main point of contact for property management and tenancy-related matters for the branch, ensuring a consistent and professional service is delivered at all times.
Your responsibilities will include:
- Acting as a central point of contact for property management queries from the branch, landlords, tenants and internal teams
- Providing accurate advice to the branch and customers on tenancy matters and relevant legislation
- Maintaining the approved contractor register, ensuring qualifications and documentation are up to date
- Overseeing customer service delivery, ensuring works, renewals and inspections are completed within agreed timescales
- Monitoring invoices, tenancy agreements and inspection reports to ensure service level standards are met
- Managing workloads to ensure deadlines are achieved and service levels are maintained
- Supporting more complex tenancy or property management cases, advising the branch, landlords and tenants on available options and liaising with the Lettings Services Centre where required
- Full UK driving licence and access to your own vehicle
- Strong customer service skills with a confident communication style
- A positive team player who enjoys working closely with a branch team
- Ability to remain calm and solutions focused under pressure
- Strong negotiation and influencing skills
- Excellent planning, organisational and time management abilities
- Good analytical skills and attention to detail
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of background.