Property Management Assistant - Residential Management & Lettings

This is an exciting opportunity to join Irelands leading PRS team in a busy, professional, and dynamic environment. This is an exciting role that involves all aspects of resident property management which involves resident communication, arrears management, maintenance coordination, rent review / reviews. The role involves working part of a dedicated team to support a leading market client offering exceptional resident services within the PRS sector

The candidate must be self-motivated, organised, efficient and have a wonderful approach to dealing with residents and ensuring they receive a high level of customer service. This is an excellent opportunity to join a leading international company and enhance your tenant management experience to develop your career further

• Support Property Managers and ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data
• Arrears Management
• Rent Review / Review
• RTB Registration
• Carry out property inspections
• Ensuring all enquires are responded to in line with agreed service levels
• Organize and co-ordinate maintenance requests from resident within agreed timeframe
• Liaise with residents in professional and friendly approach
• Provide first class customer service to residents and applicants
• Ad-hoc projects provided by Management

Skills, Knowledge and Experience

• Lettings & Tenant Management experience is not essential but desirable
• Must have the ability to learn and implement a new computer system
• Must be Word and Excel proficient
• Strong interpersonal skills
• Ability to handle multiple tasks
• Excellent communication skills displaying sensitivities to and understanding of residents' needs
• A team player
• Solution based
• Good communicator and negotiation skills
• Understanding the importance of achieving deadlines and ensuring quality output

Pragmatic approach to problem solving