Program Manager

Job Title: Program Manager - GxP Lab Endpoint Upgrade & Asset Life-cycle

Focus: Validated Lab PCs, Instrument Workstations & OT Endpoints

Location: Birmingham, UK

About the Role

Our client, a leading biotechnology organisation, is running a global program to upgrade legacy laboratory and instrument-connected systems to Windows 11. The Program Manager will lead planning, execution, and validation of upgrades across validated lab PCs, instrument workstations, and OT endpoints, ensuring compliance with GxP/GMP/CSV requirements and minimal disruption to critical lab operations.

Key Responsibilities

• Lead the global roll-out of Windows 11 upgrades for validated lab and instrument systems.
• Assess current estate, identify end-of-life devices, and prioritise remediation.
• Coordinate testing, validation, and re-qualification for each device or instrument.
• Develop repeatable processes for imaging, deployment, validation, and handover.
• Ensure regulatory compliance and maintain data integrity throughout upgrades.
• Collaborate with labs, QA/QC, global IT, vendors, and stakeholders to manage timelines, costs, and expectations.

Skills & Experience

• Proven experience managing Windows migrations in validated lab or OT environments.
• Strong understanding of GxP/GMP/CSV requirements and lab system validation.
• Excellent project management and stakeholder communication skills.
• Experience coordinating multi-country, cross-functional programs.
• Detail-oriented and able to balance speed with regulatory rigour.