Professional Services Manager, South East

Join Our Team and Make a Difference!

Location: Farnham, Surrey (Central Support) and field-based

Job Type: Full-Time, Monday to Friday

Are you an experienced Audiologist with a passion for clinical excellence, innovation, and leadership? Are you ready to shape the future of hearing care across two of the UKs most respected healthcare brands?

At Leightons Opticians & Hearing Care and The Hearing Care Partnership, were looking for a Professional Services Manager to lead, support, and inspire our team of Audiologists. This is a unique opportunity to step into a hybrid leadership role with national impactdriving patient-centred care, clinical development, and commercial success.

Why Join Us?

Competitive Salary: up to 55,000 per annum dependent on experience
Bonus Scheme for your hard work
Company Car or Car allowance
Health Cash Plan enabling money back on everyday healthcare,
Staff Discounts on products and services
Work across two industry-leading healthcare brands with shared values and a focus on excellence

The Role:

As our Professional Services Manager, you will:

Champion excellence in hearing care across our growing network of practices.
Coach and develop Audiologists to consistently deliver exceptional patient outcomes.
Lead training and education programmes that enhance clinical performance and build commercial success.
Collaborate closely with Area Managers, Marketing, Recruitment, and Learning & Development teams to drive innovation, engagement, and growth.
Be the first point of contact for clinical support, professional queries, and patient care concerns.
Contribute to hearing care strategy, campaign planning, and the evolution of new care pathways.

What Were Looking For:

HCPC registration as a Hearing Aid Dispenser
Minimum of 5 years clinical experience in private hearing care
A proven track record of delivering outstanding clinical and commercial outcomes
A passion for coaching, mentoring, and inspiring others
Excellent communication and organisational skills
A forward-thinking, patient-first mindset
A full UK driving licence is required and ability to travel to practices across the Leightons estate and THCP partner practices in a defined radius

Ready to Make a Difference?

If you're ready to make a real difference in patients' lives and shape the careers of fellow hearing care professionals, apply now!

Equality & Diversity:

We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome.

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role