Production Excellence Lead - FinTech & AI Operations

J.P. Morgan Personal Investing in London is seeking an experienced Head of Production Management to own end-to-end operations, ensuring stability, resilience and disaster recovery across our wealth platforms.

You will define standards for change, incident, capacity and automation; partner with Engineering, Risk and Compliance to embed production disciplines and a run-the-bank culture, while guiding AI-enabled delivery and measurable efficiency improvements across teams.