Product Quality & Technical Services Leader (EV Expertise)

Volkswagen Group UK, based in Milton Keynes, seeks a Product Quality and Technical Services Manager to lead the Product Quality Specialists, Technical Support and TSC teams in the VWG Service and Technical Department. You will drive consumer protection, product and safety issue management, and cohesive technical support across brands and networks.

You will work with factory, brand, legal and regulatory teams to improve product quality, first-time fix rates and customer satisfaction, while