Product QA Manager

Posted 12 days 12 hours ago by Morepeople 01780

£60,000 - £80,000 Annual
Permanent
Full Time
Other
Sussex, Chichester, United Kingdom, PO188
Job Description

Product Quality Assurance Manager

Role

We are recruiting a Product Quality Assurance Manager responsible for overseeing product quality, food safety, legality, and integrity across a soft fruit operation, ensuring compliance with customer, retailer, and legislative standards.

This role requires a hands on quality professional with strong communication skills and the ability to work closely with production, harvest, commercial, and technical teams to manage quality performance and resolve issues efficiently.

You will play a key role in maintaining high product standards from field to customer in a fast paced fresh produce environment.

Key Responsibilities Quality Assurance & Compliance
  • Ensure all products meet required food safety, legal, integrity, and customer standards
  • Deliver Quality Service Level (QSL) targets for the business and customers
  • Investigate complaints, rejections, and non conformances, ensuring timely resolution
  • Maintain and improve QA systems in line with BRCGS v9 and retailer requirements
  • Analyse and trend quality data to drive continuous improvement
Team Leadership & Development
  • Manage and develop QA and Label Room teams
  • Ensure customer specifications and quality standards are consistently met
  • Promote a right first time culture across production teams
  • Manage the QA budget and support effective resource planning
Cross-Functional & Customer Support
  • Work closely commercial, production, and operational teams to resolve quality issues
  • Support customer visits and technical discussions
  • Build strong relationships with internal and external stakeholders
Auditing & Site Engagement
  • Carry out internal and external quality visits
  • Document findings and communicate outcomes to relevant stakeholdersSupport audit readiness and ongoing compliance activity
  • Contribute to internal initiatives and continuous improvement projects
About You
  • Experience in a Quality or Technical role within Fresh Produce
  • Strong knowledge of BRCGS v9, retailer standards, and food safety systems
  • HACCP Level 2 and Food Safety Level 2
  • TACCP/VACCP training and Lead Auditor training preferred
  • Experience leading or supervising QA teams
  • Confident communicating with customers and internal teams
  • Strong analytical, problem solving, and IT skills
  • Proactive, detail focused, and comfortable working in a fast paced environment
  • Need to have a legal right to work in the UK

For further information, please get in touch with Oskar Ballard at MorePeople on or email