Product Manager (Platform)

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started

Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now

We've earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing % year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we're going

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

About the Role

As Product Manager in the ecommerce health space, you will play a critical role in ensuring that our systems are robust, scalable, and capable of meeting the unique demands of our services. You will be empowered to build and execute a strategic platform-based roadmap while tackling some of our most complex technical challenges in an internationally scaling company.

Your role will be to build parts of our platform's ecommerce foundations enabling our business offering to scale at an incredible pace. As a PM you will collaborate with all stakeholders and other product teams to ensure our systems are not only scalable but also adaptable to the evolving needs of the healthcare sector.

This role provides an excellent opportunity to hone your product management skills while working with a diverse range of stakeholders, all committed to advancing healthcare through cutting-edge technology and operational strategies.

What you'll be doing:

• Collaborate closely with the Product leaders to support the creation of a clear product vision and strategy aligned with business objectives and market needs.
• Provide technical guidance and expertise ensuring technical feasibility and optimising product performance.
• Serve as the primary liaison between stakeholders and the development team, facilitating clear communication to ensure alignment on product goals and requirements, and bringing insights into the organisation, celebrating successes and managing risks.
• Lead Agile ceremonies, including sprint planning, daily stand ups, sprint reviews, and retrospectives, fostering a culture of continuous improvement.
• Leverage data analytics to inform product decisions, monitoring performance, user feedback, and market trends for continuous improvement.
• Manage and prioritise the product backlog, writing detailed user stories and acceptance criteria to ensure the development team clearly understands requirements. You will define test cases, participate in testing, and ensure high quality product releases.
• Continuously evolve the product roadmap, ensuring timely delivery of milestones and adapting as necessary.
• Maintain comprehensive (but lean) product documentation, including user guides, technical specifications, and release notes.

Who you are:

• Minimum of 3 years of experience in a product management role.
• Strong understanding of software development processes and technologies.
• Exceptional customer orientation and empathy, ability to synthesise both qualitative and quantitative customer insights to focus on core problems.
• Excellent verbal and written communication skills. Ability to clearly convey technical concepts to non technical stakeholders.
• Strong problem solving abilities and a data driven mindset. Experience with data analysis and visualisation tools.
• Proven ability to lead and motivate cross functional teams. Strong organisational and time management skills.

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Employee Pension with Smart Pensions
• Enhanced parental leave
• Cycle to work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free audible subscription)

Interested in building your career at HeliosX? Get future opportunities sent straight to your email.