Product Manager: Customer Education & AI Enablement

Genesys seeks an experienced Product Manager for Customer Education to lead strategy, planning, and lifecycle of an education portfolio that maximizes value of the Genesys Cloud platform. You will identify learning needs, set priorities, and drive education products to boost adoption and customer success across customers, partners, and internal teams.

The role emphasizes data-driven decision making, stakeholder influence, and lifecycle management from concept through delivery, retention, and