Product Manager: AI-Driven CX & Personalised Journeys

Accenture Song seeks a Product Manager - AI-Enabled Customer Experience in London to define and drive product strategy across AI-powered customer journeys. You will work with multidisciplinary teams to translate insights into backlog-driven roadmaps, lead discovery activities, and partner with UX, engineering and data science to deliver measurable customer impact.

You will shape opportunities, own success metrics, and mentor Product Owners while collaborating with senior client stakeholders in