Product Manager - North America

We are excited to be hiring for a Product Manager - North America. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our North America portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life.

The Job

• Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development.
• Create and deliver detailed itineraries and tour information, setting clear customer expectations.
• Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom.
• Secure competitive rates and unique offerings with suppliers, maintaining service agreements.
• Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins.
• Manage tour capacity to meet demand levels, while achieving trip-fill targets.
• Forge exclusive partnerships to boost destination growth.
• Cultivate a respected and innovative product range, targeting specific market needs.
• Handle all budgeting, costing, and financial management for destination tours.
• Research and develop new marketable ideas.
• Leverage feedback to improve and innovate product offerings.
• Stay ahead of industry trends to inform strategic planning.
• Evaluate sales against targets to gauge product success.
• Ensure competitive pricing while maximising profit margins.

Skills required

• Demonstrated success in managing North America products, ideally within the group touring sector.
• Strong track record of building and maintaining effective relationships with Destination Management Companies (DMCs) across North America.
• Highly skilled in Microsoft Suite - Excel, Word and PowerPoint.
• Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance.
• Co ordinate and deliver operational functions.
• Customer service and quality focused.
• Experience in copywriting, proofing and image selection.
• Ability to design and deliver creative and differentiated new product.
• Clear and effective communicator both written and verbal.
• Must have a high level of attention to detail.
• Proven effectiveness in time management skills and working to structured deadlines.
• Team player and ability to work autonomously.
• In depth understanding and commitment to product differentiation and market impact.
• Able to work under pressure, in the dynamic environment that is travel.
• Willingness to take ownership of all challenges in the product area with focus on the outcome.
• Driven to test, learn and find best practice.

The Package

• Salary Circa £45,000 - £50,000 + 20% Bonus
• London based (one day in office per week)
• Participation in the company's annual bonus schemes.
• Annual opportunities to experience our products and destinations firsthand.

Interested

If you are interested in the above vacancy please click to 'APPLY' or email your cv to