Product Manager - Digital Customer Journey

Overview

Product Manager - Digital Customer Journeys - £55-60k + Bonus + Private Medical + Great Benefits (Hybrid - offices in Bournemouth or London)

Are you a product manager with expertise in digital e-commerce and customer experience design?

Can you work at a senior level to shape and deliver impactful digital journeys?

Responsibilities

• Lead the way in improving a key part of the customer journey, used by thousands of people, shaping and delivering features that release real business and customer value.
• Manage the roadmap and backlog, facilitate design and ideation sessions, and collaborate with engineering, UX, research, and stakeholders to solve problems and deliver customer-first digital solutions.
• Engage with stakeholders to align on business requirements and product design.

Qualifications

• Strong background in digital e-commerce and customer experience design
• Excellent stakeholder management and relationship-building skills
• Ability to align product vision with business strategy and customer outcomes

Working arrangement

Hybrid working with offices in Bournemouth or London, typically 2 days per week.

Benefits

• Private medical
• Enhanced pension
• Bonus scheme
• Flexible working arrangements

About the team

Join a cross-functional team who lead the way in creating a best-in-class digital customer experience. You will be part of a friendly, professional and successful team, with opportunities to mentor others and progress to leadership.