Product Director - Fraud

Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the centre - all in an environment that nurtures skills and helps you realise your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment.

As a Product Director at JPMorgan Chase within the Accelerator, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them.

While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world.

Job responsibilities

• Drives the direction of a greenfield AI/ML-centric fraud risk product
• Defines product strategy, requirements, roadmap and prioritisation
• Delivers product capabilities that deliver both reactive fraud detection and proactive fraud prevention through AI/ML
• Ships product changes with care and quality in line with the organisation's governance requirements, in close partnership with engineering
• Builds strong relationships with clients and stakeholders and understand their requirements to a high degree of detail
• Contributes positively to a team culture that operates efficiently and supports each other

Required qualifications, capabilities and skills

• Extensive product management experience, with hands-on experience building fraud and dynamic assessment products, ideally across a wide range of capabilities including workflow orchestration, data integration, model development and case management
• A desire to solve hard problems from first principles
• A bias towards craft and quality
• Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions.
• The ability to write clearly and concisely. Written commentary is a meaningful part of our everyday working culture.
• Comfort working in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly.

Preferred qualifications, capabilities and skills

• Experience building data, machine learning or model platforms
• Experience working with agentic workflows, prompt engineering and LLMs to solve real-world problems
• Experience working in a highly regulated industry

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.