Principal Consultant Customer Growth
Posted 16 hours 10 minutes ago by Prism Executive Recruitment
Permanent
Not Specified
Academic Jobs
London, United Kingdom
Job Description
Our client is a revolutionary customer data, insights and customer growth firm underpinned by a unique AI analytics technology and data platform The role: Working very closely with the CEO and Reporting to the Head of Consulting you will support senior stakeholders internally and with clients to:
- Lead pitches and proposals and manage key relationships with existing accounts, typically with CMO and CCO stakeholders
- Working with the platform and alongside technical and data staff to deliver customer insights and strategic customer growth opportunities for clients
- Help to define and deliver the clients' customer experience, retention and growth strategies
- Define growth KPIs and both enhance and measure the commercial impact of the platform and strategic programmes
- Support the Client Partner and key stakeholders to help the client achieve significant commercial value from the platform and its data
- Support the Head of Consulting in leading and growing the consulting practice.
- Enthusiasm for working with the CEO to help win business with major blue-chip organisations including some experience in sales and business development
- Several years' experience as a management consultant in a highly regarded consulting firm and currently operating at Manager level or above
- First party "big" data analytics experience and technology savvy
- Customer growth, customer strategy or related consumer marketing experience engaging at CMO level
- Strong experience of working with large scale customer data in one or more of the key B2C sectors they operate in: ideally retail, retail banking, travel or health
- Strong academic profile including a good degree