President & COO Management London

About HASH HASH is building an open source platform for structured knowledge and organizational decision making. We turn information from databases, applications, documents, communications, sensors, and other sources into continuously updated knowledge and process graphs. From this shared model, organizations can analyze their operations, simulate possible futures, automate workflows, and give AI agents the context they need to act reliably.

Our mission is to solve information failure and enable everybody to make the right decisions. We work on difficult technical and commercial problems, including applications in regulated and safety critical environments.

About the role Until now, our Founder/CEO has operated across almost every part of HASH: product, technology, research, sales, customers, marketing, finance, recruiting, partnerships, and general company operations. With initial commercial traction now secured, we're now looking for an exceptional operator to become the CEO's counterpart in building HASH, debottlenecking the firm as we grow.

The CEO will increasingly focus on product, technology, people, and the long term direction of the platform. You will take primary responsibility for turning what we are building into a successful, durable business. Your central mandate will be to own HASH's commercial and operating performance: generating revenue, winning and retaining customers, building our go to market capabilities, managing our finances, and ensuring that the company executes effectively.

This is not a conventional back office COO role. It is also not a staff position in which you prepare information for the CEO and wait for decisions. You will have genuine authority, broad ownership, and a direct role in determining company strategy.

Initially, you will be extremely hands on. You may lead a customer meeting in the morning, revise our financial plan in the afternoon, interview a commercial hire, and help resolve an operational problem before the end of the day. Over time, you will build the teams and systems that make this work repeatable.

What you'll own Go to market and revenue You will take the lead on how HASH finds, wins, and grows customers.

This includes:

• Defining our go to market strategy, target markets, ideal customer profiles, and highest value use cases.
• Turning HASH's technical capabilities into clear, compelling commercial propositions.
• Owning positioning, packaging, pricing, pipeline development, and revenue forecasting.
• Personally leading important enterprise opportunities, from initial discovery through commercial negotiation and close.
• Building the processes, collateral, systems, and team required to move beyond founder led sales.
• Developing productive partnerships and distribution channels where they can materially accelerate the business.
• Establishing clear commercial metrics and holding the company accountable for them.

You will need to understand HASH deeply enough to represent it credibly to sophisticated technical and executive buyers. You do not need to be an engineer, but you must be intellectually curious and comfortable selling a complex, technically differentiated product.

Customers You will own the overall customer relationship, from the first serious commercial conversation through deployment, success, renewal, and expansion.

You will:

• Develop a rigorous understanding of customer problems and purchasing behavior.
• Ensure that prospective customers are qualified against both their likely value and HASH's ability to deliver for them.
• Create a coherent journey from sales through implementation and ongoing success.
• Maintain close relationships with senior customer stakeholders.
• Make sure that commitments are realistic, explicit, and delivered.
• Establish strong feedback loops between customers, product, engineering, and research.
• Identify repeatable patterns without allowing one off requests to pull the product in conflicting directions.
• Build the customer success, solutions, and commercial delivery capabilities we need as the company grows.

We expect you to care equally about signing customers and making them successful.

Finance and company planning You will take primary responsibility for the company's financial management and planning, working with our external accountants, legal advisers, and other specialists where appropriate.

This includes:

• Owning budgets, forecasts, cash management, and runway planning.
• Maintaining a reliable company operating model and ensuring that decisions are grounded in accurate numbers.
• Developing scenario plans that connect hiring, revenue, product investment, and financing requirements.
• Improving commercial discipline around pricing, contracts, margins, payment terms, and customer concentration.
• Producing high quality management, board, and investor reporting.
• Supporting fundraising and other financing activity.
• Overseeing the external providers and internal processes involved in accounting, tax, payroll, insurance, legal matters, and financial controls.

We have bookkeepers and accountants, and you do not need to perform every task yourself. You do, however, need to understand the numbers, own their accuracy, and use them to make good decisions.

Company operations You will build the operating system that allows a small, ambitious team to execute at high speed without creating unnecessary bureaucracy.

You will:

• Translate company strategy into clear priorities, accountable owners, metrics, and operating plans.
• Establish an effective cadence for company planning, leadership decisions, and performance reviews.
• Identify where decisions or projects are becoming stuck and intervene before momentum is lost.
• Improve coordination across commercial, customer, product, technical, and research work.
• Clarify ownership where responsibilities are ambiguous.
• Make sure important decisions and commitments are recorded and communicated.
• Introduce process where it materially improves speed, quality, or reliability- and avoid it where it does not.
• Take responsibility for miscellaneous high impact problems that do not fit neatly inside an existing function.

The goal is not to make HASH feel like a large company. It is to preserve the speed and ownership of a small team while making our execution increasingly reliable.

What you will share with the CEO Alongside the CEO, as President & COO you will jointly own:

• Overall company strategy.
• Annual and multi year planning.
• Fundraising and investor relationships.
• Organizational design.
• Executive and other company critical hiring.
• Leadership development, performance management, and culture.
• Major partnerships and unusually important customer relationships.
• Decisions that materially change the direction or risk profile of the company.

Recruiting will be divided pragmatically. You will ordinarily lead hiring for sales, marketing, customer, finance, and operating roles. The CEO and CTO will remain more involved in product, engineering, and research hiring. Senior leadership recruitment and the overall hiring bar will be shared.

The division of responsibilities should remain explicit but not territorial. We want two leaders who optimize for HASH as a whole, communicate candidly, and step into one another's domains when the company requires it.

What success looks like During your first few months, you will establish a complete and accurate view of the company's commercial, customer, financial, and operating position. You will take meaningful work off the CEO's plate immediately rather than spending months observing it.

Within your first year:

• HASH will have expanded its initial enterprise customer base and developed a clear, evidence backed go to market strategy.
• We understand which customers and use cases to pursue-and which to decline.
• Commercial opportunities are managed through a disciplined, visible pipeline.
• Revenue and cash forecasts are trustworthy enough to drive company decisions.
• Customers experience a coherent journey from initial conversation through deployment and expansion.
• Product teams receive structured, high quality feedback from the market.
• The company has an effective operating cadence with clear priorities and ownership.
• The highest leverage commercial and operating hires have been made.
• Important work happens without needing to be chased.
• The CEO is spending most of their time on product, technology, research, and long term product strategy.

About you There is no single conventional background for this role. We are interested in people who combine commercial judgment, financial fluency, intellectual range, and the ability to earn the confidence of senior enterprise customers.

Strong candidates will be able to demonstrate most of the following:

• You have built trusted relationships with senior executives and can operate credibly with CEOs, CFOs, business unit leaders, functional executives, and boards.
• You have personally originated, shaped, and won substantial engagements, partnerships, or enterprise opportunities. You understand that selling complex work involves diagnosing the real problem, developing conviction with the customer, navigating multiple stakeholders, and sustaining momentum through a long decision process.
• You understand how large enterprises actually buy, make decisions, allocate budgets, manage risk . click apply for full job details