Prescribing Admin Support Officer

The PrescribingClerk is responsible for processing repeat prescriptions accurately andefficiently, ensuring patients receive their medication in a timely manner. Therole involves liaising with GPs, pharmacists, patients, and other healthcareprofessionals to support safe and effective prescribing within the practice.

Main duties of the job

This post willprovide patients with a dedicated prescribing service to ensure smooth andconsistent delivery alongside effective communication with our communitypharmacy colleagues.

About us

The culture is encouraging, supportive, forward thinking andthere is a commitment to continually improving the quality of healthcarefocusing on its patients.

The Practice offers the following:

High QOF Achievement, CQCrating - good

SystmOne clinical system

Job responsibilities

Prescription Processing

• Process repeat prescription requests via online systems, email, and in person.
• Ensure all prescriptions are issued in accordance with practice protocols and prescribing policies.
• Working with GP based pharmacists
• Prepare prescriptions for GP review and signature.
• Monitor and manage prescription queries.

Medication Management Support

• Update and maintain accurate patient medication records on the clinical system.
• Identify and highlight medication review dates to clinicians.
• Assist in medication synchronisation and repeat dispensing processes.
• Support the practice in achieving prescribing targets and cost-effective prescribing.

Communication

• Respond to patient queries regarding prescriptions in a professional and courteous manner.
• Liaise with community pharmacies regarding prescription issues.
• Communicate effectively with GPs, nurses, and other practice staff.

Administrative Duties

• Maintain confidentiality in line with GDPR and NHS guidance.
• File, scan, and manage prescribing-related documentation.
• Participate in audits and prescribing reports as required.
• Support general administrative tasks within the practice when necessary.

Person Specification Qualifications

• Knowledge of NHS prescribing procedures.
• Understanding of medication terminology.
• Good understanding of confidentiality and data protection.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• IT proficiency (clinical systems such as System One.
• Previous experience in a GP practice.
• Experience working with community pharmacies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.