Preparation Centre Administrator

Working Hours 45hrs per week Monday - Friday, Periodic Saturday overtime

Benefits 25 Days Holiday Allowance, Company Pension Scheme, Staff Discount on Vehicles and Servicing, Career Development

Location Harlow Preparation Centre

Closing Date 31/05/2026

Salary £30,277 + Bonus

Preparation Centre Administrator Vacancy in Harlow

This is a full-time permanent role, where you will be working 45 hours a week Mon-Fri.

The Preparation Centre Administrator is a vital role in ensuring the effective organisation of core processes within the business. The suitable candidate will be highly organised, effective in communicating and will assist the Prep Centre Co ordinator in achieving the business objectives. You must have a strong background in administration, preferably within the motor trade. You will have the capacity to prioritise your own workload and complete all tasks set to the company standards. A fast paced and dynamic environment with a continued focus on reducing the time to market of used vehicles.

Key Responsibilities/Objectives

• To inspect and book in new arriving vehicles into stock.
• To provide effective day to day workshop administration from job card to invoice.
• To ensure all job packs meet the manufacturer's Warranty/R&M standard.
• To encompass a supportive role within general activities.
• Be the liaison between the front desk service team, the workshop controller and warranty department.
• Effectively prepare invoices and warranty claims to ensure error free and first time submission.
• Ensure WIP is monitored daily.
• Make appointments for customers via telephone and email.

Qualifications and Requirements

• A good level of Keyloop POS competence is preferable.
• Excellent communication skills and the professionalism to work closely with all team members.
• A strong background in administration.
• Maintain a high level of self motivation.
• Comfortable in a pressurised logistical environment.
• A full UK driving licence is essential.

Equal Employment Opportunity Statement

Gates are an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, age, religion, disability or other characteristics. Our hiring decisions are made using an unbiased approach and we are committed to creating an inclusive environment for all employees and candidates to feel welcome.

Reasonable Adjustments

All interviews assess the skills of the job itself and should not put you at a disadvantage of your disability/condition. If you require reasonable adjustment, please let us know so we can accommodate you. To do this, please include your reasonable adjustment requirements during the application stage or contact the person who offered you an interview. You do not have to disclose your condition when you are applying for a role with us. The Equality Act 2010 defines a disabled person as someone who has a physical or mental impairment that has a substantial and long term negative effect on their ability to do daily activities.