Premium Retail Supervisor - Customer Experience Leader

Posted 9 hours 38 minutes ago by Stellar Global

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description

Stellar Global is seeking a dynamic Supervisor to join the premium Samsung site at Harrods, London. You will lead a team of Sales Specialists, drive exceptional customer service, and embody the Stellar and Samsung brands in a fast-paced retail environment.

Reporting to the Concession Manager and Clienteling Experience Manager, you'll develop staff, manage KPIs, and support VIP visits and B2B opportunities. This is a full-time 12-month fixed-term role with a base salary of £31,500 plus