Premium Customer Service Exec - High-Value Orders

OUP is looking for a dedicated Customer Experience Coordinator to join their Group Operations in Oxford. This role features responsibilities such as managing high-value sales orders, resolving customer complaints, and ensuring exceptional service delivery. Ideal candidates must possess a Bachelor's degree and have at least 2 years of customer service operations experience. You will work cross-functionally and actively contribute to processes that boost customer satisfaction and operational excellence. Join OUP to make a significant impact on the customer experience.