Pre Litigation Personal Injury Team Leader
Posted 25 days 19 hours ago by Bond Turner
Permanent
Full Time
Other
Liverpool, United Kingdom
Job Description
We are looking to recruit a Personal Injury Team Leader who will be based in our wonderful Personal Injury team in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.
Due to development and expansion, we are looking to appoint an experienced Personal Injury Team Leader to oversee, develop and coach the personal injury team. The Team Leader will ensure the smooth running of the department an ensuring the team are providing the best service to clients.
If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.
Responsibilities- Lead, mentor and motivate the team to ensure high performance and efficient case management.
- Managing capacity and ensuring workloads are distributed evenly across the team.
- Support, develop and motivate the team through holding regular 1-2-1's and meetings.
- Ensuring that a high-level quality of service is provided at all times.
- Embody and be a keen ambassador for the firms values.
- Monitor the progress of your team's caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
- Ability to work to deadlines/targets and to prioritise a varied caseload.
- First point of contact for client complaints.
- Ability to positively motivate and support team members.
- Clear, focused and determined approach to problem solving.
- Effective communicator at all levels of the business.
- Ability to provide a high level of client care.
- Previous experience in Personal Injury.