Practice Trainee Dispensary Manager

Practice Trainee Dispenser Manager required for a busy GP practice, providing care to 8150 patients in and around the North Yorkshire market town of Thirsk.

We are seeking anenthusiastic Trainee Dispensary Manager for 30-37.5 hours a week.

We are looking for someone who is fully flexible to fit in with our existing team who cover Monday to Fridays 8.00am to 6.30pm

For more information about thepractice and the services we provide, please visit our website atthirskdoctorssurgery.co.uk.

Main duties of the job The core responsibilities of the Trainee Dispensary Manager are to assist the Dispensary Manager with the following:

• Management of all aspects of the dispensary, including the day-to-day management of dispensary staff.
• Attend, and input to, practice meetings as appropriate.
• Liaise with Humber and North Yorkshire Integrated Care Board (ICB) pharmaceutical advisors as required.
• Oversee the month end process, i.e. sorting prescriptions, checking endorsements, preparing forms and submitting prescriptions to the NHS Prescription Services; preparing vaccine list; dealing with prescriptions returned by the NHS Prescription Services.
• Ensure effective and profitable purchasing and stock control.
• Manage the Controlled Drugs Register.
• Develop and maintain standard operating procedures (SOPs).
• Record significant events and share within the department/practice as part of the clinical governance process.
• Maintain records of staff competence.
• Oversee the maintenance of the doctor's visit drug box and the minor operations box.
• Ensure completion of the Dispensing Services Quality Scheme (DSQS) annual declaration in conjunction with the practice manager and Dr Robertson.
• Ensure the completion of the required number of DRUMs annually for DSQS.
• Ensure all completed DRUMs are recorded and coded correctly.
• Dispense medication efficiently and accurately in line with SOPs and practice policies.

About us Thirsk Doctors Surgery is committed to providing high quality primary care services through an ethos of continuous learning and reflection, while ensuring all staff and patients are treated with dignity, honesty and respect.

We aim to be innovative and adaptable to the changing face of General Practice and to balance the needs of individual patients with those of the wider practice population. We are dedicated to promoting the aims and values of our Primary Care Network and the wider NHS and strive to improve the health of our population and encourage self-care.

We have a friendly & supportive team working across 4 areas in Reception, Dispensary, Nursing & Clinicians, & Practice Management.

We offer:

Auto enrolment onto the NHS Pension Scheme

Staff Social Events

Free onsite parking

Employee Assistance Programme/Wellbeing Support

Job specific training

Job responsibilities Reports to: Dispensary Manager.

The core responsibilities of the Trainee Dispensary Manager are to assist the Dispensary Manager with Dispensary Management to ensure the provision of quick, efficient, and accurate dispensing of medication to the patients of Thirsk Doctors' Surgery, through effective management of the staff and processes, and to ensure effective financial control of the dispensary.

The core responsibilities of the Trainee Dispensary Manager are to assist the Dispensary Manager with the following:

Staff Management:

• Organise dispensary staff rotas and ensure adequate staff cover at all times.
• Authorise overtime and collate, complete and submit the monthly record of additional hours for payroll.
• Manage annual leave in line with the practice policy, keeping accurate records.
• Manage sickness in line with the practice policy, keeping accurate records.
• Oversee training of dispensary staff, ensuring staff complete mandatory training modules as requested, including encouraging and organising attendance on relevant recognised courses.
• Carry out annual appraisal of dispensary staff including identifying training needs and setting objectives and personal development planning.
• Assist with the recruitment of dispensary staff.
• Assist the practice manager with disciplinary issues relating to dispensary staff.

Purchasing and Stock Control:

• Weekly check of stock of blister packs and ordering as necessary.
• Monthly check of Personally Administered injections held in the dispensary and ordering as necessary.
• Manage the order codes for stock held on SystmOne so that all MDS are optimised
• Oversee daily ordering of stock.
• Ensure goods are correctly delivered.
• Check dispensary invoices against delivery notes, record items for bonusing and pass to the practice manager for payment.
• Check monthly wholesaler statements.
• Check credit notes against returns and chase outstanding credits.
• Maintain adequate stocks, ensuring timely stock rotation.
• Carry out a weekly vaccine stock check with the practice nurses.
• Arrange annual stock take in dispensary including CD cupboard, to provide a stock value for the end of year accounts.
• Ensure valuation of out of date stock monthly and feed back to practice manager

Prescriptions and Finance:

• Oversee checks of prescriptions for signature/endorsements and sort into paid/unpaid by doctor.
• Oversee cashing up of prescription moneys, balancing and recording.
• Oversee submission of prescription moneys to the practice manager for banking, ensuring sufficient change is available.
• Oversee monthly calculation of the number and value of prescription charges and check against PCSE statements.
• Oversee the correct usage of card payments system and recording.
• Meet bi-monthly with the Pharmaceutical Account Manager to ensure the best possible discount levels using their account data tables to manage the optimum profits available.

Destruction of Drugs:

• Deal with and check out of date stock of controlled drug and liaise with the appropriate officer from NHS England to arrange for destruction on a six monthly basis.

Dispensing

• To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
• Dispensing medicines to the entitled population safely and accurately
• Collecting prescription charges in accordance with dispensary protocol
• Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
• Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
• Ensuring controlled drugs are dispensed in accordance with practice policy
• Safe disposal of returned and/or out of date medicines
• Ensuring all repeat prescriptions are processed within a 72-hour timeframe
• Providing patients with advice regarding all prescription matters
• Process prescription requests via phone, face-to-face and online
• Assisting the dispensary manager in the preparation of monthly returns
• Maintaining a clean and safe working environment at all times
• Maintain accurate records at all times, read coding entries appropriately

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

Ensuring statutory requirements are met including documentation, training and risk assessments.

Providing assistance with the management of the Practice Health and Safety commitments

Ensure full compliance of Health and Safety within the Dispensary and the Team.

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Understanding of COSHH

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual . click apply for full job details