Practice Development Manager

Champion great social care. Help teams grow, improve and deliver the best for our residents

Champion great social care. Help teams grow, improve and deliver the best for our residents

As a Practice Development Manager, you'll be right at the heart of that mission - helping us shape excellent practice across Adult Social Care and Health. This is a role with real reach and responsibility. You'll help embed continuous learning and improvement and make sure we keep delivering services we can be proud of.

Working Style:

You'll be based in the Borough for 3 days a week, playing a key role in serving the local community. Whether you're working with practitioners and managers across the Bi-borough Adult Social Care and Health teams or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives.

What you'll be doing:

You'll play a leading role in driving continuous improvement - not just in what we do, but how we do it.

Working as part of our Safeguarding, Workforce Development, Quality Assurance and Service Engagement team, you'll help turn insight into action. That means analysing practice, service user insights and data, spotting what's working (and what isn't), and using your knowledge of best practice and evidence-based practice to develop plans that improve practice and outcomes for adults and carers across our borough - and across our shared work with Westminster too.

You'll lead on audits, quality checks and reviews that feed directly into practice and service development. You'll work closely with frontline teams, managers and other stakeholders - coaching, mentoring and providing practical tools and guidance to support great practice. From shaping new policies to updating standard operating procedures, you'll make sure we're always learning and always improving.

And with our Adult Social Care recently rated Outstanding by the CQC, your work will be key to helping us maintain and build on that success.

For further details, please review the Job Description and Person Specification

What you'll bring

You'll be a qualified professional in social work or occupational therapy, with strong post-qualification experience in adult social care, including safeguarding.

You understand what practice excellence looks like - and you know how to analyse performance, evaluate practice and service delivery to develop targeted improvement plans. You'll be comfortable working with data (both quantitative and qualitative), and able to present your findings in a clear, compelling way. While this isn't a purely data-driven role, the ability to evaluate and analyse practice and develop continuous improvement plans is essential.

You are an experienced, adaptable, highly motivated and an outcome-focused individual who will join our fantastic team that makes evidence-based improvements for people with lived experience of social care. You are confident working in line with relevant frameworks, legislation and statutory guidance. And just as importantly, you're a great communicator - someone who can challenge constructively, listen with empathy, and inspire teams to think and work differently.

Above all, you're reflective, compassionate and committed to making a positive difference. You will influence improved outcomes through a range of activities including consultancy, policy development, research and evaluation, audits and reviews, training and the production of evidence-based tools and resources.

Why join us

At RBKC, we're all in - investing in our people, our communities and our future.

You'll join a supportive, values-driven team where continuous learning and development are the norm. You'll work alongside experienced professionals, drawing on their knowledge while bringing your own insight to the table. We'll offer regular mentoring, supervision and training, with space to grow your expertise and shape your own development pathway.

Whether you're leading audits, guiding frontline teams or co-producing new ways of working, you'll see the impact of your work every day - in better practice, stronger teams, and improved outcomes for those we support.

About us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.

As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.

In this role, you'll be a key part of making that happen. You'll turn insight into action, build a culture of learning, and help keep our services outstanding - all while living our "we're all in" values.

Interview and position Details

Interviews will take place W/C 8th September 2025
The application will involve an interview and test.
This role will involve undertaking an Enhanced Adults and Children's DBS.

Ready to join us?

We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you.

Please apply online explaining how you meet the requirements set out in the person specification and job description.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.