POS Customer Success Manager - SaaS & Technical Support

Locafox GmbH in Bielefeld seeks a full-time Customer Success Manager / Technical Customer Service Representative to support POS systems from onboarding through daily operations. You will handle technical questions, diagnose issues, and maintain strong client relationships while working closely with Product and Development to turn feedback into improvements.

The role requires German fluency and good English, with a focus on scalable customer success and high-quality service in a fast-paced retail