Portering Supervisor (Nights)

Job Title: Portering Supervisor (Nights)

Reference No: 06.026 (2026)

Department / Directorate: Portering / Estates & Facilities Management Directorate

Reports to: Manager or Deputy

Purpose of the role: The Portering Night Supervisor shall provide support in a supervisory capacity to the Logistics and Portering Manager and to the team of Portering staff. The role is that of a working supervisor, whereby the post holder shall undertake the normal duties and responsibilities of a Porter when time permits, but also carry additional responsibilities.

Key Duties and Responsibilities

• Assist the Logistics and Portering Manager to draw up rosters for porters in consultation with the relevant Departmental Manager
• Identify and implement with the Logistics and Portering Manager and relevant Departmental Manager, operational processes to the standards of best practice in order to optimise use of resources and to ensure compliance with statutory requirements and deliver efficient operation
• Co ordinate the portering duties i.e. the safe movement of patients to and from the wards and within the x ray department
• Ensure the portering team have knowledge regarding the specialised areas, e.g. M.R.I, Nuclear Medicine, C.T. Angiography and Paediatrics
• Ensure team have adequate knowledge of the safe storage and transport of Oxygen/Medical Gases within the department and when transporting patients to and from the wards
• Ensure the team have had adequate training, Manual handling, Fire, Correct use of the Hoist, Crisis Intervention
• Prioritise patient movement to specialised areas and when and if Emergency requests are made by the Medical Teams
• Monitor workload of portering team and answer emergency portering calls within the department
• Ensure portering team have an awareness of correct protocols with regard to the Linen/Laundry and Waste Disposal
• Liaise with the Logistics and Portering Manager regarding holiday/sick leave replacements
• Assist the Logistics and Portering Manager to lead and co ordinate the work of the Portering Services team, allocating staff according to patient needs and applying maximum delegation compatible with safety
• Ensure with the Logistics and Portering Manager that work schedules and work programmes are created to provide for the most effective and efficient deployment of staff and other resources and are changed systematically in the light of changes in the services provided
• Assist the Logistics and Portering Manager to lead changes in work practices, procedures, techniques or technologies having regard to developments and in accordance with agreed core standards and best practice. Introduce and maintain systems for evaluating the service being provided
• Promote positive working relationships with the Departments, Wards and Programmes requiring Portering Services
• Facilitate the arrangements necessary and participate where appropriate, in continuing education and training
• Attend meetings as required by Hospital Management and keep staff briefed on developments in the Hospital
• Assist the Logistics and Portering Manager/Manager to lead, by example, a professional, punctual and dedicated team
• Assist the Logistics and Portering Manager/Manager in ensuring that staffing levels and skill mix are appropriate and within the resource allocation
• Effectively liaise with Senior Department Management regarding the supervision and rostering of staff
• Create and promote open communications, healthy working relationships, and stimulate initiative among the Portering Services team
• Motivate team members, by agreeing goals and objective, through performance review
• Maintain team work and, only when necessary, take action in accordance with the Hospital's disciplinary policy
• Assist the Logistics and Portering Manager with quality initiatives, such as Benchmarking, Sustaining Progress and Accreditation
• Any other portering duties assigned by Portering Management

Qualifications & Experience Required

• Have been educated to Leaving Certificate standard OR Have passed an examination of comparable standard at second level OR Have satisfactory relevant experience which encompasses demonstrable equivalent skills
• Have a minimum of 2 years previous healthcare experience in a Supervisory role in a similar environment
• Have excellent interpersonal and communication skills
• Have good organisational abilities and administration experience
• Have a sound knowledge of Hospital Portering requirements
• Demonstrate an ability to work on their own initiative while also being part of a busy team
• Have fluent command and understanding of English language to include spoken and written

Desirable

• Have undertaken or commit to undertake the relevant FETAC Accredited Course
• Demonstrate self motivation and drive in a work environment
• Demonstrate the importance of a patient focused approach to work
• Have sound knowledge of policies & procedures within the portering department
• Have sound knowledge of Employee Relations

Reward & Recognition

• Salary Scale is effective 1st February 2026 (€41,617 - €48,564)
• The appointment is Permanent and pensionable
• Annual leave entitlement is 23 working days per year. The leave year runs from 1st April to 31st March each year
• Normal working hours are 39 hours over 7 days. Contracted hours of work are liable to change between the hours of 8 pm to 8 am over 7 days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement