Porter / Facilities

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Porter / Facilities

The closing date is 06 August 2026

An opportunity to join a dynamic team with a customer focusedapproach. Tasks can be patient facing and other tasks involve supporting theclinical teams to ensure the efficient running of the hospital. A flexibleapproach is essential to ensure that the daily demands of the role can be met.If you like a role which presents a variety of challenges, then come and jointhe team.

We are unable to offer Certificates of Sponsorships for this role

Please note, this vacancy may close before the advertised closing date if a high number of applications are received.

Main duties of the job

To provide and maintain a professional, efficient, effective and timely service to patients, visitors and other departments that will contribute to achieving high quality patient care.

To Ensure the service supports the clinical care of patients and respects the privacy & dignity of every patient.

To ensure the health & safety of both recipients and those delivering the service.

To contribute towards best practice within the department.

To assist the porter management team in the development of the service.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job responsibilities

Our porters play a vital role in ensuring the smooth and efficient operation of the hospital by providing a wide range of essential support services. Typical day-to-day responsibilities include:

• Transporting patients safely and professionally throughout the hospital using beds, trolleys, and wheelchairs.
• Collecting and delivering specimen samples, blood products, and other clinical items to support patient care.
• Delivering pharmaceuticals to wards and departments in a timely and secure manner.
• Collecting and distributing medical gases across the hospital.
• Providing waste collection and disposal services in line with hospital policies and infection prevention standards.
• Transporting patient meal trolleys to and from wards.
• Delivering clean linen to wards and departments.
• Collecting and distributing internal and external mail and postal items.
• Assisting with the movement of furniture and hospital equipment as required.
• Working closely with the mortuary department, carrying out duties with professionalism, dignity, and respect.

Hospital porters are an integral part of the multidisciplinary team, ensuring patients, staff, and essential resources are moved safely and efficiently to support the delivery of high-quality patient care.

Person Specification Qualifications

• Good Spoken English, along with good reading and writing skills.
• Basic IT skills.

Experience

• To be successful in this role, porters should demonstrate the following skills and qualities:
• A professional, compassionate, and empathetic approach when interacting with patients, visitors, and colleagues.
• The ability to remain calm, composed, and effective when working in stressful or challenging situations.
• A willingness to accept constructive feedback and use it as an opportunity for personal and professional development.
• The ability to work effectively both as part of a team and independently, using initiative to complete tasks safely and efficiently.
• Excellent verbal communication skills, along with strong thinking, problem-solving, and reasoning abilities.
• A good understanding of health and safety principles and the importance of following hospital policies and procedures.
• Basic computer literacy, with the ability to complete mandatory online training and use hospital IT systems where required.
• A reliable, flexible, and positive attitude, with a commitment to providing a high standard of service and supporting patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust