Pool Supervisor-WIDA

Waterford Intellectual Disability Association

Location: On site / Waterford, Ireland
Job type: Permanent / Part-time
Sector and subsector: Fitness & Leisure Fitness & Leisure
Annual Salary range:from € 35,932.00 to € 51,887.00

WIDA are seeking an experienced Pool Supervisor to oversee the day-to-day operations of the WIDA Pool on a part time permanent appointment basis. Reporting to the Compliance Manager, the person appointed will be the key point of contact on the ground in the pool, responsible for overseeing the daily operations of the swimming pool, ensuring the safe operations and meeting the needs of pool users. This role involves a combination of working as a pool lifeguard, administrative tasks, staff supervision, and pool maintenance duties.

The role will operate on a five over seven roster of 120 hours per four-week period (30 hours per week average).

Key Areas of Responsibility Safety, Compliance and Maintenance

• Comply with operating protocols, company policy and safety regulations to ensure the safety of all pool users.
• Responsibility for pool maintenance and the compilation and management of maintenance records.
• Maintain the cleanliness and hygiene of the pool, pool area, and related facilities.
• Conduct regular inspections of pool equipment and facilities to identify and fix any problems or hazards.
• Maintain records of pool usage, chemical levels, maintenance activities, and any incidents or accidents.
• Liaise with the Compliance manager on the coordination of the pool timetable and pool budget, including expenditures for supplies and equipment.
• Pool chemical management and water quality testing.
• Keep the pool in an audit compliant state.

Staff Management

• Supervise and schedule pool staffing for operational efficiency.
• Conduct regular staff meetings and organise relevant training sessions when necessary.
• Manage the performance and compliance of staff under your supervision.

Customer Service

• Ensure that the WIDA pool is a positive and enjoyable experience for pool users.
• Manage client relationships to ensure positive outcomes.
• Manage customer complaints and concerns promptly and professionally.

Operational Efficiency

• Work with the Compliance Manager to control costs and optimise use of resources.
• Ensure that the pool bookings are managed to avoid unused slots.

Essential Education and Experience Requirements

• Relevant qualification and experience in a supervisor role in a pool environment.
• Current Pool Lifeguard qualification and certification.
• Be eligible to work in Ireland on a full-time basis.
• Proficiency in Microsoft Office Suite.
• Fluency in written and spoken English.
• Have, or be willing to obtain, a first aid qualification.

Key Qualities

• Strong communication and interpersonal skills.
• Proven experience in supervisory positions.
• Excellent attention to detail and organisational skills.
• Ability to manage sensitive and confidential information with discretion.
• Strong work ethic, flexibility, and adaptability.
• Team player, with ability to work on their own initiative or under pressure.

Remuneration and Location

• Salary range is from €35,922 to €51,887.
• The post is located on site at the WIDA pool Killure, Kilcohan, Waterford, X91 PR52.
• Hours of work are 120 hours over a four-week period (30 hours per week average).