Polish-Speaking Operations SME Mentor & Policy Coach

Posted 1 hour 45 minutes ago by Teleperformance

Permanent

Full Time

Other

Dublin, Ireland

Job Description

Teleperformance is seeking a Polish Speaking SME to provide coaching and mentorship in Dublin. This role involves supporting and guiding new agents while ensuring quality compliance.

Responsibilities include addressing agent inquiries, ensuring performance improvement, and adhering to the client's mission. The position requires fluency in Polish and a minimum of two years' operations experience.

This is an onsite role with a competitive salary of €44,351 and excellent benefits.