Podiatry/Lymphoedema Service Co-ordinator

Are you an experienced administrator with excellent attention to detail and IT skills?

Do you have a passion for supporting services to deliver exceptional quality care to our patients?

Are you a people person and enjoy a challenge?

As a Podiatry/Lymphoedema Service Co-ordinator, you will support the Podiatry and Lymphoedema team, ensuring consistently high levels of quality and performance. This role is ideal for those just starting within the NHS or individuals looking to expand their knowledge.

As part of the Booking Office team you will work closely with the other Service Co-ordinators to support the service and deliver a first class patient experience.

This is a part time role for 30 hours a week, spread over 4 days with Thursdays as your non-working day, working 9am to 5pm.

You will work within a multi-skilled team and contribute to promoting a positive team-based attitude within the Booking Office. Applicants will be organised, hardworking, adaptable, committed, and motivated, to help us provide a patient focused service. The role is varied and busy and you will need to have a flexible approach with changing priorities.

For more information on what we do please visit our website -

Main duties of the job

Some of the responsibilities include -

• Acting as the first point of contact for routine day to day queries and issues relating to the Podiatry and Lymphoedema services.
• Using judgement to decide upon appropriate course of action and where necessary escalating these to the Booking Office Team Leaders.
• Required to act independently, following policies and procedures, and adhering to pre-set standards.
• Escalating issues to the Booking Office Team Leaders where necessary.
• Communicating change and implementing any new departmental procedures in a positive manner, ensuring that you are sufficiently trained and making suggestions on possible improvements to current working practices.
• Booking appointments and managing waiting lists.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from under represented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6 month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.