Platform Adoption Engineer

Posted 13 hours 44 minutes ago by Pixie Recruitment Services Limited

Contract
Not Specified
Other
Berlin, Germany
Job Description

We are Pixie Services, a specialized IT staffing agency. For one of our clients in the energy sector, we are looking for a Senior Platform Adoption Engineer to join a growing internal product team focused on building and scaling a cloud-native development platform.

About the Role

This role is centered on supporting internal software teams as they adopt and use a hybrid-cloud platform designed to accelerate development and operations. You'll act as the key link between users and product teams, ensuring a smooth onboarding, gathering technical feedback, and helping shape the platform's evolution. This is not a customer-facing or sales role - it's a technical position focused on internal enablement, adoption, and product success.

Responsibilities

  • Guide internal teams through onboarding and migration to the platform

  • Define user journeys and platform use cases at different maturity stages

  • Support technical and non-technical user inquiries

  • Translate user needs into actionable input for product teams

  • Help shape clear, user-friendly documentation in collaboration with the documentation team

  • Promote platform value and upcoming features across internal stakeholders

  • Act as the voice of internal users, advocating for improvements and closing platform gaps

Required Experience

  • 4+ years in DevOps, Cloud, or Data Engineering

  • Hands-on experience delivering or supporting a cloud-native PaaS platform

  • Strong knowledge of AWS, GCP, or Azure (especially Kubernetes, CI/CD, observability, VPC, IAM, etc.)

  • Solid understanding of cloud-native principles (GitOps, IaC, secrets management, monitoring)

  • Experience working in cross-functional product and engineering environments

  • Excellent communication skills in English, able to explain complex technical topics clearly

Preferred Qualifications

  • Certifications in cloud-native or public cloud technologies

  • Familiarity with agile frameworks (Scrum, SAFe) and tools (JIRA, Confluence)

  • German language skills (B2 or higher)