Planning Administrative Support Officer

Job overview

Full-time (or part time 25 hrs) permanent vacancy in the Development Management Team responsible for processing all planning applications in Crawley borough.

We are looking for a professional, well organised and IT literate individual to support a busy planning team with essential administrative and technical support, ensuring business continuity and efficient operation.

Key responsibilities

You will need to:

• Deal with all types of planning documents, read and interpret scaled plans, and validate simpler planning applications (as taught).
• Process the planning administration cycle, including reception of correspondence and correct assignment, fee payments, checking documents for website publication, and maintaining the planning register.
• Support team members with general administration and provide wider support as required.

Requirements

Candidate must be a logical thinker able to prioritise work, carry out tasks accurately, demonstrate excellent communication skills with strong customer focus in telephone and written queries, and have good IT literacy. Understanding of databases, geographical information systems and accurate data input on the statutory planning register is essential.

Additional information

A willingness to work in office at least two days per week and provide additional cover when required.

Employee benefits

Generous benefits package with discounts, wellbeing incentives, and access to a structured programme of learning for career development.

Safer recruitment

Committed to safeguarding, promoting welfare of children, young people and vulnerable adults, and welcoming applications from under represented groups.