Planner

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.

Overview

The Planner is responsible for the effective scheduling and coordination of certification-related activities, ensuring compliance with accreditation requirements, optimal resource utilization, and timely service delivery. This role supports project management across multiple clients, standards, and audit cycles, working closely with auditors, clients, and internal teams.

Responsibilities

• Managing projects including project review, maintenance and closing.
• Developing and managing detailed schedules within certification cycle in alignment with client needs and scheme/accreditation requirements in advance for at least 3 months and arrange for 3-year schedule.
• Coordinating auditor assignments based on competencies, availability, and geographical considerations.
• Monitoring and optimizing resource allocation to ensure efficient delivery of certification services.
• (This includes the requests received from other countries and other areas as per the IORA / IWO.)
• Communicating and confirming audit dates with clients and auditors, ensuring alignment across all stakeholders, and sending the confirmation letters to clients.
• Ensuring compliance with accreditation rules (e.g., ISO/IEC 17021), scheme rules (e.g., IATF 16949 rule 6) and internal quality procedures.
• Ensuring all the data in the system (Sales Clouds, Service Clouds, NGPS schudulers, etc) are updated and correct including data cleaning.
• Planning witness audits for auditor qualification and regular performance monitoring working with Technical Team.
• Review, collect and follow up on the pending payments.
• Supporting reporting and KPI tracking related to planning performance.
• Assisting in capacity planning and forecasting for future audit demands.
• Administrative work for the arrangement of any event, training, seminar etc and travel arrangements for overseas visitor / auditor etc.
• Any other necessary administrative work related to the Business Assurance related activities / projects.
• Any other work assigned as and when is required as per the line manager.

Benefits

• Flexible work arrangements for better work-life balance
• Generous Paid Leaves (Annual Paid Leave, Special Paid Leave)
• Pension and Insurance Policies (Corporate insurance policies, Accident insurance, Unemployment insurance, Medical insurance, National Pension, Travel insurance)
• Additional Benefits (Long Service Awards, Retirement Allowances, Housing Allowances, Festive Allowances, Transportation Allowances, Meal Allowances, Tuition Assistance for Employees Kids)

Benefits may vary based on position, tenure/contract/grade level

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity.

Qualifications

• Bachelor's degree or equivalent
• Up to 3 years of experience in relevant field
• Additional training or certification in quality management systems or scheduling tools is a plus
• Work experience in the similar industry of management system certification for operations / technical area is preferred
• Excellent organizational and time-management skills
• Strong attention to detail and accuracy
• Effective communication and interpersonal abilities
• Analytical thinking and problem-solving
• Stakeholder coordination and negotiation