Pilot Support Manager - Newcastle

Overview

Pilot Support Manager - Newcastle (16288). We are looking for a Pilot Support Manager with a strong HR background to support our Pilots in Newcastle. This role requires an individual who excels in people management and has a proven track record of developing positive, high-performance cultures. You will collaborate with the Base Captain to implement the Flight Operations engagement plan, drive operational performance, recognising exceptional contributions from pilots, and promoting recognition across the entire base community. Your leadership should be visible, proactive, and rooted in inclusive behaviours.

Responsibilities

• Overseeing pilot performance in areas such as conduct, absence, return to work, disciplinary processes, and grievance management.
• Collaborate with the Base Captain to implement the Flight Operations engagement plan, recognising exceptional contributions from pilots, and promoting recognition across the entire base community.
• Engage with local industrial bodies and works councils; ensure innovative and effective communication to pilots.
• Support the safety and well-being of pilots by contributing to Health and Safety standards and collaborating with the Safety and FRMS team to manage fatigue levels.
• Manage relationships with third-party suppliers and ensure operational effectiveness at the base, with a focus on HR and people-centric goals.

Requirements

• Strong HR background in regulated environments with experience in people management and performance in fast-paced settings.
• Ability to prioritise, demonstrate resilience, and drive employee engagement.
• Proficiency in MS Office tools (Outlook, Excel).
• Experience delivering performance through KPIs, especially in employee engagement.
• Strong written and verbal communication skills; confident in face-to-face interactions.
• Experience with HR policies and unionised environments, including interactions with union members.
• Passion for performance and supporting pilots.

What you'll get in return

• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• Life Assurance
• Excellent staff travel benefits

Location & Hours of Work

This is a full-time, office-based role at Newcastle Airport, working 40 hours per week. The schedule is 5 days out of 7, which may include weekends and evenings. While the role is non-flying, it may occasionally involve business travel.

About easyJet

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet.

At easyJet our aim is to make low-cost travel easy - connecting millions of people to what they love using Europe's best airline network, great value fares, and friendly service. Whether you're working as part of our front-line operations or in our corporate roles, we'll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit.

Make a difference with your next role. Make it easyJet.

Apply

Complete your application on our careers site.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Business Area

Operations

Primary Location

Newcastle