Pet Care Customer Experience Lead

The Pet Vet Lincoln is seeking a Customer Experience Manager to lead our Customer Experience Coordinators and ensure a warm, efficient environment for pets and their families. This full-time role places you at the heart of our friendly, well-established team and your leadership will shape every customer interaction.

You will receive thorough training through BVRA CPD for veterinary reception teams, have opportunities to upsell services such as our Pet Health Plan, and benefit from perks like