Personal Assistant to: Director of Strategy & Director of Innovation

Personal Assistant to: Director of Strategy & Director of Innovation

Closing date is 14 June 2026

Job Summary

Are you a confident, proactive personal assistant ready to support senior leaders at the heart of a busy NHS Trust? This full time permanent post offers a unique opportunity to work within Trust Headquarters, supporting both an Executive Board level Director and a Corporate Director in a fast paced environment. You'll need excellent judgement, strong diary and inbox management skills, and the ability to handle sensitive information with professionalism and discretion. In return, you'll be part of a dynamic team shaping strategic decisions across UCLH, with exposure to senior stakeholders and the chance to contribute meaningfully to projects that impact patient care and organisational performance.

Main duties of the job

As Personal Assistant to the Director of Strategy and the Director of Innovation, you will play a key role in ensuring the smooth and effective running of their work. You will manage complex diaries and inboxes, coordinate meetings and projects, and act as a professional first point of contact for a wide range of stakeholders. The role requires strong judgement, discretion, and communication skills, along with the ability to juggle competing priorities and keep work moving across a diverse portfolio.

Job responsibilities

We are offering an opportunity to join Trust Headquarters as Personal Assistant to the Director of Strategy and the Director of Innovation. The postholder will provide high quality administrative and personal assistant support, enabling senior leaders to operate effectively and maintain strategic oversight across the organisation.

Key responsibilities include managing complex diaries and inboxes, coordinating meetings and delegated projects, and acting as a trusted first point of contact for senior internal and external stakeholders. The role requires excellent judgement, discretion, and communication skills, with the ability to prioritise competing demands and maintain momentum across a varied portfolio.

The postholder will handle confidential matters with professionalism, liaise with national and local bodies including the Department of Health and NHS England, and support the smooth running of Trust HQ. They will contribute to project delivery, governance support, and cross cover planning, ensuring continuity of service during periods of absence.

Additional duties include preparing agendas and minutes for meetings, managing travel arrangements, supporting recruitment and induction processes, and maintaining accurate records and databases. The role also involves supporting staff experience initiatives, coordinating events, and acting as a local lead for fire safety and environmental matters.

Person Specification Knowledge, Qualifications & Experience

• Minimum 3 years' experience as a Personal Assistant to an Executive Director
• Ability to manage complex diaries
• Knowledge of a wide range of NHS procedures and practices including NHS governance
• Experience of working in a large organisation
• Minute taking and meeting secretariat experience
• Secretarial / PA qualification (i.e. RSA level 3 / NVQ level 4 BSMSA/AMSPAR) or equivalent experience
• Experience of working in a healthcare environment

Skills and Abilities

• The ability to receive and deal effectively with confidential and sensitive information, which requires empathy and reassurance skills
• Skills in motivating and influencing others
• The ability to deal with and respond to various external agencies particularly, Department of Health, Integrated care system, solicitors and other NHS Trusts
• To act in such a manner as to maintain and protect patient and staff confidentiality at all times
• To work with a positive attitude and keen interest in making positive contributions to the smooth function of Trust headquarters
• Ability to accept responsibility
• Ability to make sensible judgements involving facts / situations which may require analysis and interpretations
• Experience in prioritising your own workload and supporting the directors and their deputies to ensure their priorities are achieved
• The ability to plan and organise a broad range of activities

Values

• Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

Personal and People Development

• Ability to prioritise workload based on urgency and importance
• To set a high quality standard and work in a positive and mature manner
• Ability to adopt an objective view and be a good team player
• Ability to use own judgement to resolve issues

Quality and Service Improvement

• Advanced Microsoft Office and keyboard skills, ability to type a minimum of 55 words per minute
• Ability to obtain information from external sources (e.g.: web based or library sources)

Personal Qualities

• Ability to be flexible and adaptable and cope with frequent and unpredictable interruptions
• Ability to work within a team environment and display initiative when necessary
• Ability to work unsupervised

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£38,488 to £46,852 a year, inclusive of HCAS