Permanent Customer Support Administrator Belfast BT3
Posted 1 hour 50 minutes ago by Task Recruitment
Our client, based on the Airport Road Belfast, is seeking a Permanent Customer Support Administrator to join their team.
Customer Support Administrator
REPORTING TO:Operations Manager
LOCATION:Airport Road Belfast
PURPOSE OF ROLE
The role will be responsible for maintaining various customer service functions, all within a fast moving, ever changing, competitive environment.
Personal Characteristics and Experience Profile Required:
The principal skills and experiences which the successful candidate will be able to demonstrate are:
3 rd level qualification is desirable but not essential (experience in a similar role preferred)
2 + Years experience in a similar role
Excellent English (both written and spoken)
Familiar with Microsoft Office suite of applications (MS Excel and Word experience)
Accurate, articulate, courteous, friendly telephone manner, ability to work well under pressure, flexible, detailed and completely dedicated to work schedule.
Independent but able to work in a team environment
Attendance at in-house and external training courses will be also necessary
KEY RESPONSIBILITIES and DUTIES
Taking, checking and entering customer orders onto computer
Dealing with customer queries/requests by telephone, fax, email
Liaising with Carriers/Couriers to ensure efficient & timely delivery of products to customers
Maintaining Quality systems and procedures Managing Customer back orders.
Dealing with suppliers
Placing Purchase Orders
Maintain optimum stocks, replenish stock lines, receipt of goods, expediting outstanding orders, satisfying customer demand and achieving internal stock objectives
Assisting with Stock Control procedures
Updating and maintaining customer/supplier price files
Supporting Sales Team
KEY SKILLS
- Excellent numerical skills
- Strong analytical and problem-solving skills.
- Strong MS Excel skills.
- Team player while also the ability to work on own initiative
Other Information:
Start Date: October 26
Closing Date: 29 September 26
Hours of Work: 9am-5.00pm Monday to Friday
Salary: 25-26k per annum
Location: Belfast BT3 (Airport Road West)
If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on or to speak to one of our consultants.
The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.