People Support Administrator (Elderly Care)

People Support Administrator (Elderly Care)

Location: On site / Sleaford NG34, UK
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare Administration
Annual Salary range: £27,000 to £28,000

Job Title: People Support - Elderly Care
Hours: Full-time

Benefits

• Salary - Top quartile market salaries
• Pay Rises - Annual performance related increases of up to 8% plus cost of living increase
• Bonus - 10% of salary based on SMART objectives, paid quarterly
• Holiday - 28 days including bank holidays
• Pension - NEST scheme with 3% employer contribution
• Bonusly Points - exchangeable for vouchers or cash, earned from recognition, training, attendance, and other contributions
• Training - full funding for relevant qualifications and a financial bonus of up to £500
• Refer a friend incentive - up to £1,000 for a suitable referral
• Employee Assistance Programme - free counselling and well being advice 24/7
• DBS check - covered by the employer

Role Overview

This role is fundamental to achieving Jasmine's mission by ensuring the management of key HR processes across onboarding, payroll administration, recruitment coordination, employee relations, and other HR activities. You will help maintain compliance, accurate records, and provide excellent support to new and existing team members.

Competencies

• Excellent interpersonal and communication skills with colleagues, managers, candidates, and external stakeholders.
• Strong planning, prioritisation, and organisational skills.
• Ability to manage multiple tasks and meet deadlines in a fast paced environment.
• Goal oriented with a focus on achieving objectives and delivering results.
• Flexible and adaptable approach to changing priorities.
• Persistent, patient, and resilient when managing competing demands.
• Self motivated with a proactive approach to work.
• Strong attention to detail and commitment to accuracy.
• Positive, professional, and customer focused mindset.
• Ability to handle confidential information with discretion and professionalism.

Day to Day Responsibilities Onboarding & Compliance

• Manage onboarding processes from offer through to start date.
• Ensure all employee files and compliance documentation are complete and up to date.
• Maintain onboarding dashboards and reporting systems.
• Conduct and verify Right to Work checks and related documentation.

Payroll Administration

• Add new employees to workforce management systems.
• Prepare and submit payroll information accurately and on time.
• Support rota authorisation and workforce planning activities.

People Support

• Assist with recruitment and engagement activities.
• Support employee relations cases through administration, correspondence, and meeting coordination.
• Monitor holiday, sickness, and absence records.
• Support HR initiatives, training programmes, and employee engagement activities.
• Maintain accurate records relating to international team members.

Essential Requirements

• Minimum 2 years' administration experience, ideally within HR, recruitment, training, or a people focused environment.
• Experience working in a high volume, fast paced environment.
• Strong Microsoft Office skills, including Outlook, Word, and basic Excel.
• Excellent written and verbal communication skills.

Preferred Requirements

• A CIPD Level 3 qualification (or working towards) is advantageous but not essential.