People & Service Manager: Elevate Customer Experience

River Island Clothing Co., Ltd. is seeking a People & Service Manager in Chelmsford to lead a high-energy store team and deliver an outstanding customer journey.

You will support the Store Leader in developing the team, maintaining visual and operational standards, and driving key KPIs across sales, conversion, and payroll while ensuring a compliant and safe store environment. The role requires hands-on management, excellent communication skills, and a passion for fashion.