People & Culture Coordinator

Salary: £27,262.95

Location: Macclesfield

Employment Type: Permanent, Full time

Who We Are

SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock across six locations in the UK. Since our founding in 2010, we've grown quickly and continue to expand.

We don't just sell bikes - we've created a culture where teamwork, creativity, and passion are at the heart of everything we do. Here, you'll be trusted to take ownership, encouraged to keep learning, and supported by a team that's always got your back.

Why us?

At SuperBike Factory, we believe our people are our greatest asset, and we're committed to supporting their growth and development. This role is a fantastic opportunity to gain hands on experience in HR, work in a busy, fast paced environment, and take the next step in your People & Culture career. You'll be encouraged to learn, take on responsibility, and make a meaningful contribution to the team.

Summary

We are seeking an enthusiastic People & Culture Coordinator to join our team, supporting the day to day coordination of HR tasks within our motorcycle retail business. Reporting to the People & Culture Manager, the successful candidate will assist in delivering HR services across all areas of the People team, including recruitment, employee relations, and learning and development.

This role plays a key part in supporting the HR team within a fast paced retail environment, offering an excellent opportunity to gain experience and grow within HR.

What You'll Be Doing Day to Day

• Provide day to day HR administrative support across multiple retail sites.
• Support the recruitment process, including coordinating interviews, preparing offers, onboarding, conducting pre employment checks, and leading the induction meetings.
• Maintain accurate employee records and HR systems in line with GDPR requirements.
• Assist with employee engagement, wellbeing, and inclusion initiatives, contributing to a positive workplace culture.
• Monitor and track mandatory training, supporting managers to ensure organisational compliance.
• Support the delivery of HR projects and initiatives.
• Provide general administrative support to the People & Culture team as required.
• Opportunity to develop HR knowledge and skills across recruitment, learning and development, employee relations, and organisational development.

What We're Looking For Essential

• Experience in HR administration, recruitment, or onboarding.
• Strong interpersonal and communication skills, with the ability to build trust and relationships at all levels.
• Ability to manage sensitive and confidential information with discretion.
• Highly organised with strong administrative and IT skills (MS Office).
• Problem solving mindset and ability to work under pressure in a fast paced retail environment.
• Strong attention to detail and accuracy in people records and reporting.
• Professional approach to work and when dealing with internal and external customers.
• Team player who demonstrates a high level of commitment, adopts a flexible and positive approach.

Desirable

• CIPD Level 3 - Certificate level qualification
• Previous experience in a fast paced HR department ideally retail
• Familiarity with people systems (HRIS, payroll, or ATS) is an advantage
• Experience in multi site retail support

Benefits

• Netflix Membership
• Discounted Gym Membership
• Group Life Assurance
• Staff Discount on Bikes and accessories
• Cycle to Work Scheme
• Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
• Enhanced Maternity, Paternity, and Sickness Pay