Pensions Customer Support Team Lead (SIPP)

A fintech company in England is looking for a Team Lead to shape their customer support for a new SIPP pension product. The role involves leading a specialized team, collaborating with product teams, ensuring regulatory compliance, and driving performance standards. Ideal candidates should have experience managing customer support in FCA-regulated environments and a strong grasp of compliance obligations. Benefits include a competitive salary, bonus options, and flexible working arrangements.