Pensions Analyst

We are currently seeking an experienced and highly motivated Pensions Analyst to join our team. In this role, you will play a crucial part in the delivery of projects and client implementations, working closely with project managers, fellow pensions analysts, and system developers.

Main purpose of the role

• Gather and document requirements associated with the delivery of projects, systems developments and client implementations.
• Assist delivery of projects to successful completion and outcomes.
• Work closely with senior pensions analysts, pensions analysts and system developers in order to deliver requirements.
• Proactively consider and anticipate customer needs and requirements.
• Ensure system processes and data are of a high quality and integrity.
• Improve efficiency and quality of service via input to procedures and related documentation.

Key responsibilities Data

• Analyse data effectively and accurately to ensure data quality and usability.
• Complete data analysis and update work in line with analysis and requirements, flagging any potential risk.
• Provide clear and concise reporting of data analysis as required for checking and issue resolution.
• Provide expertise on processes and systems around data, particularly related to data reporting, pension administration and calculations.
• When new or changed processes are required, or updates to data are needed, input to develop specifications.
• Liaise with business solutions, scheme experts, technical teams, payroll and scheme services teams to ensure data integrity and adherence to process and data standards.

Client Projects

• Provide input to project scoping to ensure estimated effort and costs are as accurate as possible.
• Complete client project work in line with proposal documents to target dates and to meet revenue requirements, flagging potential risks.
• Provide clear and concise reporting of project work as required for checking and issue resolution.
• Provide expertise on processes and systems around which a project is focused, particularly in relation to pension administration.
• Liaise with business solutions, scheme experts, technical team, payroll and scheme services teams to deliver successful project outcomes and handover.

Implementations

• Provide input to project scoping and tender.
• Complete implementation work in line with plans to target dates and to meet requirements, flagging any potential risk.
• Analyse data and raise data queries promptly to ensure correct transfer of data.
• Provide clear and concise reporting of work as required for checking and issue resolution.
• Provide expertise on processes and systems around implementation, particularly related to data migration, calculation setup, image load and payroll reconciliation.
• Liaise with business solutions, scheme experts, technical team, payroll and scheme services teams to deliver successful handover of data and calculations.

General Business

• Ensure business policies and processes (including team processes) are followed and promoted to complete work accurately and in line with requirements, reducing risk of write-off and errors and omissions.
• Ensure ISO 27001 processes are followed and that you are compliant with and responsible for the relevant risks and controls in place for ISO 27001 and the Information Security Management System.
• Communicate effectively with team members, other areas of the business, end users and the project manager throughout.
• Facilitate change by supporting and encouraging the introduction and adoption of new procedures through documentation and communication.
• Contribute to business improvement by suggesting and developing ideas to improve efficiency and quality of service and by supporting business development opportunities.
• A-Level or equivalent
• GCSE English and mathematics (A-C)
• Strong technical Defined Benefit and Defined Contribution knowledge
• Five years prior experience in pensions administration
• Highly computer literate and experienced in pensions administration systems
• Strong MS Office skills, especially Excel and Word (including mail merge)
• PMI Qualified
• Business analysis qualification
• Data analysis experience
• Experience of Defined Contribution and complex pension administration
• Prior experience of pension scheme implementation projects
• Self-starter with the ability to work with minimum supervision
• Ability to communicate and build relationships with management, staff and clients across the business
• Ability to think analytically and be a problem solver
• High attention to detail and accuracy
• Flexible attitude and ability to comfortably adapt to change
• Commitment to quality and a thorough approach to the work
• Ability to work well within a team
• Preference for a small-business, fast-paced working environment
• Desire to stay updated on current and new developments in the pensions industry and pensions legislation
• Desire to learn new skills
• Ability to multitask and strong time management and organisational skills

Reporting line

Reports to: Senior Pensions Analyst

Direct reports: None