Payroll and Benefits Manager

About us

YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

About the role:

We are seeking an experienced and detail-oriented Payroll and Benefits Manager to take ownership of payroll and benefits administration across the UK, US, and potentially EU.

You will partner with our payroll providers and internal teams to ensure timely, accurate, and compliant payroll processing and benefits delivery for all employees.

This role is critical in ensuring our employees are paid accurately and on time, our benefits are administered seamlessly, and we remain compliant with local tax and employment regulations.

Responsibilities

• Manage end-to-end payroll processing for employees in the UK, US, and future EU countries, in partnership with payroll providers.
• Collect, review, and input payroll data (new hires, terminations, salary changes, bonuses, deductions, etc.) ensuring accuracy and timeliness.
• Reconcile payroll reports and coordinate approvals with Finance each pay cycle.
• Act as primary point of contact with payroll providers and monitor service levels.
• Stay informed of regulatory changes affecting payroll and benefits in all relevant jurisdictions.
• Manage employee benefits programs liaising with vendors and employees as needed.
• Respond to employee inquiries regarding payroll and benefits matters.
• Collaborate with HR and Finance to support audits and reporting.
• Identify and implement process improvements for payroll and benefits operations.

• Proven experience managing payroll in the UK ( ideally for multi-country operations such as US and EU would be a plus)
• Strong understanding of payroll legislation and benefits in the UK.
• Willingness to support other tasks reasonably requested as part of our collaborative team.
• Experience working with payroll and benefits vendors.
• Excellent attention to detail and commitment to accuracy.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with integrity and discretion.
• Familiarity with HRIS and payroll systems, HiBob and ADP are a plus.
• Professional certifications in payroll (e.g., CIPP, CPP) are a plus.

Why join YouLend?

• Award-Winning Workplace:YouLend has been recognised as one of the "Best Places to Work 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC.

We offer comprehensive benefits package that includes:

• Stock Options
• Private Medical insurance via Vitality
• Dental insurance with BUPA
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch via Feedr
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League / Paddle Club

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

Salary Range: £45,000 - £60,000 depending on experience.