Payments Process Architect & Change Leader

Deliveroo is seeking a Financial Processes Manager to define day-to-day operations with merchant partners, optimise end-to-end payment processes, and drive cost-efficient improvements. You will lead medium to large initiatives across markets, collaborate with Commercial, Legal, Policy and Care teams, and manage the rollout of changes with stakeholders to improve partner experience and efficiency.

You will shape policy, monitor performance metrics, and build roadmaps with solid business cases for