Patient Support Administrator

Posted 1 hour 49 minutes ago by Wight Healthcare

Permanent
Full Time
Other
Hampshire, Fareham, United Kingdom, PO141
Job Description
Overview

Are you organised, compassionate, and ready to make a real difference behind the scenes in patient care? Join our team and play a vital role supporting patients, families, and clinical staff across the service. In this varied role, you'll provide essential administrative support, manage busy phone lines, process referrals, book appointments, and keep patient records accurate on Trust systems. You'll be the first point of contact for many-offering a professional, empathetic service to patients and relatives in a wide range of situations, including those who may be distressed, vulnerable, or have complex needs.

You'll thrive in a fast-paced, ever-changing environment where priorities can shift quickly. Strong communication skills, attention to detail, and confidence handling sensitive information are key. You'll also work collaboratively with clinicians and external partners while ensuring all communications reflect the highest standards. Flexibility is important, as cross-site working may be required.

If you're someone who stays calm under pressure, shows genuine care for others, and takes pride in delivering excellent service, we'd love to hear from you.

In return, we offer supportive supervision, training opportunities, and the chance to grow your career within a forward-thinking NHS Trust.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.