Patient Safety and Investigation Lead

An exciting opportunity has arisen for an experienced Patient Safety and investigation lead to join the Patient Safety Team at The Dudley GroupNHS Foundation Trust.

We are looking for a self-motivated, organised and dedicated individual to support divisions and directorates to manage their incidents. Theindividual must have excellent communication and time management skills, able to manage a busy workload with a flexible approach andexperience in leading an investigation and report writing.

The successful candidate will play a key role in the implementation of the Trusts patient safety incident response plan helping to ensure the Trust actively learns in response to incidents and promotes a positive safety culture .

To ensure that appropriate systems and processes are in place across the Division to capture the learning from incidents, share good practice, opportunities for improved practice and actively change the delivery of care as a result of lessons learned.

To coordinate and ensure incidents are managed effectively, challenging the robustness of information provided and the effectiveness of actionsto manage the incidents.

Main duties of the job

The post holder will be responsible for the coordination of incident responses to ensure they are managed effectively and that any resultant plansare robust, implemented and lessons learnt are shared. This will include participating in investigations, working with a range of internal andexternal stakeholders and development and delivery of specific training programmes to staff .

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification Experience

• Substantial NHS experience
• Previous experience of working with incident management within an NHS environment
• Experience of risk management
• Experience of PSIRF investigation tools including Patient Safety Incident Investigation (PSII), Swarms and After Action Reviews (AARs) and methodologies
• Experience of leading PSIRF investigations - including complex and multiple stakeholder investigations
• Experience of incident evaluation and assessment utilising a System Engineering Initiative for Patient Safety (SEIPS) approach
• Successful working with various levels of staff/disciplines
• Experience of formal and informal teaching (presentation skills) to small and large groups (internal and external to the Trust)
• Undertaking clinical incident investigation
• Experience of undertaking projects/quality initiatives and proven project management skills
• Change management skills and experience of undertaking change in the clinical area

Qualifications & Education

• Degree level qualification or equivalent experience within the healthcare setting
• Evidence of continuous learning
• Registered clinical Practitioner

Knowledge and Training

• Completion of recognised training for Patient Safety Incident Response Framework (PSIRF)
• Knowledge and ability to use databases, Outlook, Word and Excel (Microsoft office) and DATIX (or equivalent)

Communication & Relationship Skills

• Ability to handle conflict management
• Has high Negotiation and diplomacy skills
• Effective interpersonal and facilitation skills and supporting others
• Ability to work independently or within a team
• Ability to plan, organise and effectively present ideas and concepts to individuals/groups from ward to board
• Ability to communicate and influence staff from all levels and from different professional groups, including negotiation and conflict management
• Ability to collate and analyse complex and contentious information to determine recommendations to mitigate risk and document constructively in reports to present to meetings at local, divisional, trust wide groups or committees

Analytical & Judgement Skills

• Ability to analyse complex data from multiple sources and make a judgement of gaps in assurance and required actions to mitigate risk
• Ability to make determinations from external reports, data and feedback to identify actions to be taken and driven within the organisation
• Able to make recommendations based on objective analysis & intellectual enquiry

Planning & Organisational Skills

• Able to self-generate & manage own workload to meet the needs of organisation
• Able to project plan and meet the set criteria and trajectories
• Ability to prioritize and manage competing demands
• Ability to manage multiple work streams in parallel to achieve outcomes

Physical Skills

• Able to work under pressure and able to respond quickly to changes in working practice
• Punctual, reliable, flexible, and self-motivated in approach to duties
• Willing to work hours required to carry out job satisfactorily
• Self-motivated and enthusiastic
• Good understanding of the factors that motivate staff
• Able to work flexibly

Equality, Diversity, Inclusion and Trust Values

• Able toprovidesafe,caring,and effectiveservices
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong, and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£47,810 to £54,710 a yearPro Rata Per Annum